The Definitive Guide to Reset Nook

If your Nook freezes, crashes, not responding or not works well, resetting is always the best choice to fix these problems. We can perform a soft reset and a factory reset to solve most of the common issues on Nook device. Following are the possible issues that can be fixed by resetting Nook:

Nook device is unresponsive

Occasionally frozen

Locked up

Battery isn’t properly charging

Nook cannot connect to WiFi

Nook runs slowly

Forget Nook passcode

Just want to clear the device and start fresh

If your Nook device has such problem or you just want to reset it, please read further to learn how to reset Nook.

The difference between basic reset and factory reset

As I have mentioned above, we can perform 2 kinds of reset to solve the issue on our Nook device. Before resetting Nook devices, we'd better learn the difference between the 2 types of reset ways.

Nook soft reset:

A soft reset also known as reboot. It can usually solve most of the problems on Nook device. It's very easy to handle. Perform a soft reset will only restart your Nook device without deleting any data and content of your Nook.

Nook factory reset:

Factory reset will turn your Nook device back to factory settings. This means after factory reset, it will act like the day you purchased it. The data and information of your Nook will also be erased.

But how can we reset Nook devices? Don't worry? You can learn the details about both basic reset and factory reset in next part.

How to perform a soft reset

Performing a soft reset is easy, simply follow the steps below to reset your Nook:

Press and hold the


button for 20 seconds to turn the Nook off.

Press and hold the


button for two seconds to turn it back on.

Usually your Nook device will function properly again. If it still continues unresponsive, you need to consider take other measures to fix the problem, such as a factory reset.

How to perform a factory reset

Before performing a factory reset, please be cautious and consider whether you really need or want to do it. If possible, back up the data to your computer before reverting to factory settings.

Reset your Nook to factory settings will:

Delete Nook contents on your device(You can redownload them from Nook library)

Delete personal contents that are not from B&N in the internal memory

Not delete personal content on a supplemental microSD card(You'd better remove the microSD card as appropriate)

Deletes all the metadata including bookmarks, highlights, notes and current reading position you have synced on your Nook

Resets settings to factory defaults

Perform a factory reset on Nook 1st Edition

Go to the


screen, tap


from the



Go to


and select

Unregister Your Nook



to unregister your Nook


Reset to factory settings

and select



After the reset process has finished, all the content, settings or any other data on your Nook will be deleted. It will be as it was the day you purchase it.

Perform a factory reset on Nook Color/Nook Tablet/Nook HD(+)/Nook GlowLight

If your Nook can turn on:

Tap the





from the quick navigation bar


Device Information/Info

in the settings menu


Erase & Deregister Device

, tap

Reset Nook

to confirm

If your Nook won't turn on:

Power off your Nook device

Hold the


button and the





Release the buttons immediately after the

Read Forever

logo disappears

A prompt will appear and ask if you would like to perform the factory reset, tap Nook


key to confirm.

Depress the Nook


key again to start the process, your device will now begin the clearing process.

Perform a factory reset on a Samsung Galaxy Tab 4 Nook

Swipe downward with your finger from the top of your Nook screen

Tap the Settings icon and then click on the




Backup and Restore



Factory Data Reset

in the right panel


Reset Device

to start the process

Once data has been cleared off the device, your Nook will reboot itself. Then you can register it again by following the on-screen prompt.

What if our Nook devices still don't work even though we have tried both soft reset and factory reset? In this situation, you'd better contact

Nook customer service

for help. That's all I want to share with you. Hope this can help you.

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Ada Wang

works for Epubor and writes articles for a collection of blogs such as